Managed IT Services
Netology provides IT services for small and medium sized companies. We can engage clients on an hourly fee basis or offer ongoing computer service plans. Netology IT computer service plans are designed to provide clients with peace of mind by proactively addressing their network needs and preventing future problems.
Netology offers CT computer services plans that are scalable to meet our client´s specific Information Technology needs. Our Managed Service and Support Plans are designed to assist existing staff or manage entire IT departments.
A Netology supported IT department will increase client efficiencies by automating many routine tasks. Netology´s managed solutions enhance network performance, minimize downtime and create a “worry free”, fixed cost environment, all while freeing up existing staff to work on more important projects.
You will spend more time managing your business, not your technology.
Net-Core™ Plan
The “Net-Core Managed Services & Support Plan” is Netology’s level one Service and Support Plan. Don’t let the level one title fool you. It is a robust service contract and utilizes state of the art monitoring tools and provides antivirus software and patch management, proactive automated help desk, monthly executive summary reports, guaranteed response times and discounted rates on labor.
Net-Enhanced™ Plan
The “Net-Enhanced Managed Services & Support Plan” is our most popular plan that provides clients with automated services and includes a monthly allotment of labor for service calls on each covered server, workstation or device. This plan utilizes state of the art monitoring tools and provides antivirus software and patch management, proactive automated help desk, monthly executive summary reports, security administration, network policy enforcement and administration, file/folder/share and user administration, guaranteed response times, includes a monthly allotment of labor for each server, workstation or device and provides additional labor (if needed) at aggressively discounted rates.
Net-Ultimate™ Plan
The “Ultimate Managed Services & Support Plan” is Netology’s top of the line Service and Support Plan. This plan provides clients with 24×7 coverage and a worry free fixed cost IT environment. This plan utilizes state of art monitoring tools and provides antivirus software and patch management, backup monitoring, proactive automated help desk, monthly executive summary reports, security administration, network policy and enforcement administration, file, folder, share and user administration, guaranteed response times, and labor for any service related issues on covered servers, workstations and devices is included in the monthly fee regardless of the time or date.
What Plan Suits You?
Services Net-Core™ Net-Enhanced™ Net-Ultimate™ Patch Management Y Y Y 24×7 System Monitoring Y Y Y Disk and Storage Monitoring Y Y Y Backup Monitoring Y Security Administration (Firewall) Y Y File, Folder, Share and User Administration Y Y Network Policy Enforcement and Admin Y Y Access to Client Portal / Knowledgebase Y Y Y Monthly [...]
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